7 Benefits of using a Managed Service Provider
Managed Service Providers (MSPs) have become an increasingly popular option for businesses seeking to outsource their IT operations. With rapidly advancing technology, many Small and Medium Enterprises (SMEs) are struggling to keep up. MSPs offer support, expertise and latest technology at a fraction of the cost it would take SMEs to set up and maintain […]
Meetings Online: New Teams features will improve experience
Microsoft shared a number of updates in a January ‘What’s New in Teams’ blog. We think you will welcome many of the features coming to Teams. Those working from home or shared offices are likely familiar with some of the challenges that come with video meetings. Read on to find out what are some of […]
The PSTN Network is no longer viable: Here’s Why
The PSTN Network is reaching the end of its life, but why? In this article we will explain what PSTN means and why it is closing. We’ll also suggest few ways you can start preparing. PSTN meaning and origins The Public Switched Telephone Network (PSTN) provides the necessary infrastructure and services for public communication. It […]
Voice over IP (VoIP) features you’ll certainly find helpful
One of the main benefits of a Voice over IP (VoIP) system is flexibility. A wide variety of features make it suitable for almost all working environments. Do you or your employees work remotely? VoIP provides a flexible and reliable way to stay connected that traditional phone systems don’t. Stay connected wherever you are With […]
What is a hunt group and how should businesses use them?
A hunt group is a business phone system feature that sends incoming calls to a group of people instead of just one phone. Rather than relying on one person to answer every call, the phone system “hunts” through a chosen list of users until someone is available to take the call. For example, your main […]
How to set a distinct ringtone from device to device on Yealink phones
If you want to be able to tell whether a call is internal or external, or you want to differentiate between one person or another, you can set a different ringtone according to the number that has dialled you – with the default ringtone being left for external calls. To get custom ring tones for […]
The Openreach PSTN Withdrawal
Openreach have announced its decision to switch off its PSTN (Public Switch Telephone Network) services and products after weeks of consultation with communication providers. The PSTN and ISDN withdrawal will affect both business and residential customers especially if they use voice services over a landline. What services are affected by the PSTN switch off? Fibre […]
What Is VoIP? A Simple Guide for UK Businesses
VoIP stands for Voice over Internet Protocol. In simple terms, it means making and receiving phone calls over an internet connection instead of using a traditional analogue phone line. For UK businesses, VoIP is becoming the standard replacement for traditional landlines as the old PSTN network is phased out. With a VoIP phone system, your […]
How to download and set-up the Office UC mobile app on your phone (Updated 2022)
UPDATE: Office UC has now reached end of life and is no longer functional. We have since launched a new softphone app. Please contact us for more information. Learn how to Install, set-up and use the Office UC application on your iPhone or your smartphone device. You can also find some small guides below to […]
Product showcase: Voyager Legend Bluetooth headset
Product showcase – Voyager Legend Bluetooth headset Product spec: Up to 7 hours talk time 11 days standby 10 meters range 18 grams weight What’s in the box: Voyager Legend Bluetooth headset AC charger Car charger USB cable Silicone eartips (s, m, l) Foam eartips (s,m) Optional charging case Our view: We’ve used this over […]