What is a hunt group and how should businesses use them?
A hunt group is a business phone system feature that sends incoming calls to a group of people instead of just one phone. Rather than relying on one person to answer every call, the phone system “hunts” through a chosen list of users until someone is available to take the call. For example, your main […]
What Is VoIP? A Simple Guide for UK Businesses
VoIP stands for Voice over Internet Protocol. In simple terms, it means making and receiving phone calls over an internet connection instead of using a traditional analogue phone line. For UK businesses, VoIP is becoming the standard replacement for traditional landlines as the old PSTN network is phased out. With a VoIP phone system, your […]
Panasonic KX-HDV230 Review
Overview: The Panasonic KX-HDV230 is the best bang for buck phone on the market, with a stylish look it can fit in to any office environment. This business class phone allows for up to six SIP accounts and has 12 programmable keys, with up to 24 functions (think speed dial). Advantages Register and use up […]
Groundwire iPhone App Review
Groundwire: what is it? It’s a new App for the iPhone which allows you to make and receive calls via your VoIP account, rather than your regular iPhone telecoms provider. What’s the advantage? There are number of advantages: 1. if you are exceeding your iPhone monthly allowance, making calls via VoIP is significantly cheaper 2. […]