We are currently aware of a widespread Microsoft service outage affecting multiple services and impacting users across the UK and beyond.
What is affected?
Customers may experience issues accessing Microsoft services, including:
- Sending and receiving emails through Microsoft 365.
- Accessing Microsoft Teams.
- Using Microsoft Copilot.
- Other Microsoft 365 services and applications.
What has happened?
At this stage, the outage has not been identified as the result of malicious activity. Current information indicates that the issue relates to Microsoft’s server infrastructure.
We have not been made aware of any risk to customer data in connection with this incident.
How does this affect contacting Globe2?
Unfortunately, the outage is also affecting our usual support channels, meaning we may not receive support requests submitted through our normal channels.
For any urgent support requirements (not relating to the Microsoft outage), you can call us as normal, or message us via WhatsApp on 03333 446 441.
What happens next?
Our team is monitoring the situation and will continue to follow Microsoft’s updates. We will publish further information here as it becomes available.
We apologise for any inconvenience this may cause and appreciate your patience while Microsoft works to resolve the issue.
