Microsoft 365 Support and Licensing for Businesses
Microsoft 365 gives your business access to professional email, cloud storage, collaboration tools and familiar applications such as Outlook, Word, Excel, Teams, OneDrive and SharePoint. However, purchasing the licences is only the beginning. Your users, mailboxes, security settings and applications still need to be configured and supported properly.
Globe2 provides Microsoft 365 licences with friendly, ongoing support for small and growing businesses. We can help you choose the right licences, migrate existing email, create users, configure devices, protect accounts and resolve day-to-day problems.
Already using Microsoft 365? We can take over the management of your existing licences and provide one place for your team to contact when they need help.
Microsoft 365 Plans for Businesses
Choosing the right Microsoft 365 plan can be confusing. Different plans include different combinations of business email, cloud storage, web applications, desktop applications, collaboration tools, security and device management.
Globe2 can review how your business works and recommend the most suitable licence for each user. This helps prevent you from paying for applications or security features your team does not need while ensuring important users have the right capabilities.
Microsoft 365 Exchange Email
£4.99/ month
- Business Email Account
- Outlook Web App
- Onedrive & Sharepoint
- Downloadable Office Apps
Microsoft 365 Business Basic
£5.99/ month
- Business Email Account
- Online Office Apps (inc Outlook)
- Onedrive & Sharepoint
- Downloadable Office Apps
Microsoft 365 Business Standard
£10.99/ month
- Business Email Account
- Online Office Apps (inc Outlook)
- Onedrive & Sharepoint
- Downloadable Office Apps
Business Premium and Enterprise licenses are also available.
Microsoft 365 Support for Your Business
Our Microsoft 365 service goes beyond supplying licences. Globe2 provides practical support to help keep your users working and your Microsoft environment properly managed.
Whether Outlook has stopped connecting, a user cannot access their account, an email is not being delivered or a member of staff needs help with OneDrive, your team has someone to contact.
Our Microsoft 365 & IT Support can include:
- Outlook and Exchange email support
- Password resets and account lockouts
- Creating, changing and removing users
- Licence assignment and reviews
- Shared mailbox configuration
- Email aliases and distribution groups
- Calendar and permission support
- OneDrive synchronisation issues
- SharePoint access and permissions
- Microsoft Teams setup and support
- Microsoft application installation
- Domain and DNS configuration
- Mobile-device email setup
- General Microsoft 365 administration
Microsoft 365 Migration and Setup
Moving email and files into Microsoft 365 requires careful planning. Globe2 can help migrate your business from an existing email provider or take over an established Microsoft 365 environment.
We can assist with:
- Creating or reviewing your Microsoft 365 tenant
- Connecting and verifying your business domain
- Migrating existing email and mailboxes
- Configuring DNS and mail-delivery records
- Creating users and shared mailboxes
- Assigning suitable licences
- Setting up Outlook and mobile devices
- Moving files into OneDrive or SharePoint
- Testing email flow before completion
- Supporting users during the changeover
Microsoft User Onboarding and Offboarding
Adding and removing staff is an important part of managing Microsoft 365 securely.
When someone joins your business, Globe2 can create their account, assign the correct licence, configure their email and provide access to the files, mailboxes and applications they need.
When someone leaves, we can help secure the account, remove access, preserve business data and transfer emails or files to another member of staff.
This can include:
- Creating new user accounts
- Assigning or removing licences
- Configuring email addresses and aliases
- Granting shared mailbox access
- Setting permissions
- Resetting passwords
- Blocking former users
- Converting mailboxes where appropriate
- Transferring OneDrive files
- Preserving or archiving business data
Microsoft 365 Licence Management
As your business changes, the licences you need can change too. Users may leave, new employees may join or particular members of staff may require applications and security features that others do not.
Globe2 can manage this process for you, including reviewing licences, adding and removing subscriptions and helping ensure each user has an appropriate plan.
If you already purchase Microsoft 365 elsewhere, we can discuss taking over the management of your licences without requiring users to receive new email addresses or recreate their accounts.
Why Choose Globe2 as your Microsoft 365 Provider?
Licences and Support Together
Purchase Microsoft 365 through Globe2 and get help from a team that understands both the licences and the technology behind them.
Friendly UK-Based Support
Your users have someone to contact when Outlook, email, OneDrive, Teams or another Microsoft application is not working properly.
Wider Business IT Experience
We can support Microsoft 365 alongside your computers, cyber security, business broadband, networks and hosted phone system.
Security-Focused Setup
We help review MFA, user access, email protection, DNS records and other settings that can reduce common Microsoft 365 risks.
Support as Your Business Grows
We can add users, remove former employees, review licences and adapt your Microsoft 365 environment as your requirements change.
Frequently Asked
Questions
With Microsoft 365 Plans businesses can connect and empower their employees to work productively and collaboratively by giving them access to a range of software and products.
Our Microsoft 365 Business plans start from only £4.99 + VAT, per month.
For small businesses we recommend Microsoft Business Standard (£10.99 + VAT per month). This license includes downloadable office apps including Outlook and word, Onedrive and Sharepoint storage and an Exchange Email Account.
We can provide, support and maintain custom domains names so that you can get professional looking emails that match your company name, such as [email protected]
Get In Touch?
Use the form below and one of our friendly staff members will be in touch to help with getting your business started with Microsoft 365.