VoIP Tips ‘n’ Tricks : Pick up Groups


Do you find yourself constantly having to go to someone else desk while they are away in order to answer their phone?

This can be annoying and disruptive – and unless you are quick you may also miss an important call.

Help is at hand. We can set up all your phones* in your office to a Pick up Group. Once allocated, if a phone rings at an empty desk on the other side of the office all you need to dial *8, and you will pick up the call, easy!


  • Less  disruptive
  • Less chance of a missed call
  • Better customer experience
  • No additional cost

* we can only assign your phones to a Pick up Group if we are supplying your services!

To set this up either raise a ticket at support.globe2.net or call us on 03333 446 441.