VoIP Tips ‘n’ Tricks : Pick up Groups

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Do you find yourself constantly having to go to someone else desk while they are away in order to answer their phone?

This can be annoying and disruptive – and unless you are quick you may also miss an important call.

Help is at hand. We can set up all your phones* in your office to a Pick up Group. Once allocated, if a phone rings at an empty desk on the other side of the office all you need to dial *8, and you will pick up the call, easy!

Benefits:

  • Less  disruptive
  • Less chance of a missed call
  • Better customer experience
  • No additional cost

* we can only assign your phones to a Pick up Group if we are supplying your services!

To set this up either raise a ticket at support.globe2.net or call us on 03333 446 441.