Continue reading »]]> As part of our ongoing security review we have released a new enhancement to our VoIP platform, providing our customers with maximum security along with total flexibility.

Globe2 VoIP customers can now register which IP addresses are permitted to register an extension associated with your account, ensuring that non-registered IPs are unable to make calls.

If you have a worker who logs into their extension from both the office and also from home, you can allow both IP addresses access to the extension, but if any other IP address attempts to use it they will be barred from making any calls.

Similarly, if you have someone who travels frequently and logs in via wifi hotspots as and when, you can allow that one specific extension total freedom to login via any IP – whilst not compromising any other extensions on your account.

This upgrade compliments our already existing system of allowing our customers to restrict or allow calls to specific countries, cities or even individual numbers by extension – thus providing maximum security with maximum flexibility.

If you use VoIP but do not have the tools to ensure that your account is not compromised by a malicious hacker contact us today to see how we are able to provide cost effective business VoIP solutions that you can rely on.

Continue reading »]]> If you run a EU based company website it is now EU law that it displays to visitors upon arrival whether or not it uses cookies, how they’re used and a breakdown of all the cookies placed on a users’ computer. The chances of a company website NOT using cookies is very slim, whether it be to allow visitors or Like their site, follow their Twitter feed or track the website traffic with Google Analytics.

If you would like help in setting up a Cookie Privacy Policy document and displaying it on your site please let us know.

Continue reading »]]> At a recent HSBA networking meeting where I hosted a PC surgery, some of the attendees were asking about how to create a signature to use in an email or at the bottom of a blog post.

I’ve created a form that’s free to use, I hope you find it useful, it has just one basic design, if you’d like something else designing and need some help please let me know.

Email and Blog Signature creator

Continue reading »]]> Globe2 now offer a backup and file sharing product which is easy to manage, provides you with the security you need in the event of a disaster and in addition helps you work more effeciently.

Disaster recovery

If you rely upon your computer to function properly and the files stored within it in order to be able to work then it is essential that you ensure that you have a backup of all your essential files, and that you are able to access them on demand should your PC fail. In addition the backup should ideally be located in a separate location from your PC, so that in the event of a fire or robbery your data remains secure.

If you don’t have yet have a backup solution set up try working for a day without turning your PC on and see how it affects your ability to work, then reconsider whether it is worth having a backup in place!

Data sharing

In addition to needing to backup your data you may find that you need to access it while you are not sat at your desk. Have you ever found yourself in any of the following situations:

• you are working from home, but forgot an important file that is on your work PC
• you are at a client’s and need some information that is on your work PC
• you are collaborating with a colleague on a document but you both end up with different versions as you are working separately

Our data sharing system gets around all of these problems.

You can work on a document at work, save it and go home – open your laptop and the lastest version of the file is there waiting for you. Complete your work and save and hey presto, when you get to work it’s there ready to be printed off.

If you don’t have access to your PC or laptop but still need access to an important file, simply login to our secure online interface from any computer. Never find yourself in the situation where you cannot access information you need again.

If working with colleagues share which information you want to be able to jointly access – you can specify which files to share and which not to – and simplify how you collaborate.

If you are interested in knowing more about how we can ensure that your data is safe and accessible at all times please contact us for more information, prices start from just four pounds a month.

Continue reading »]]> The 3CX Phone App for Android phones allows users to make and receive calls via VoIP, this is a great way of reducing call charges if you are abroad and have access to the Internet via wi-fi. It also allows anyone with a VoIP account to divert incoming calls to their mobile at no cost.

Features:
- multiple voip profiles
- call recording
- always call via voip when wifi present option
- enable via 3G (or not) option

Requirements:
- android smartphone
- VoIP SIP account

We found the 3CX easy to integrate with our Globe2 VoIP system and didn’t need to fiddle with any of the advance options to make it work. The main things we needed to enter were the username and password and the hosted PBX IP and we were up and running.

The things we liked about the 3CX was the ability to restrict calls to wifi only or to include 3G as you wish. Call recording is simple to setup (record all calls or don’t) and easy to access once recorded.

We also liked the ability to enforce that all outgoing calls go by default through the 3CX app when wi-fi is present, so that you don’t have to specifically remember to use it when dialing out. This integrates nicely with the phone so you enter your number as normal but the 3CX steps in to make the call.

This integration with the phone also works well with the contacts book, so if you specifically fire up the 3CX you can select a number to call from the same contact list you would use normally.

Overall this is a well rounded free App that we can recommend for android users wanting to make VoIP calls.

If you need a VoIP SIP account to use with the 3CX please contact us, we can set up a UK or international number and have a number of economical dialing plans.

Continue reading »]]> Having provided VoIP telcoms to UCR consultants’ telesales team since July 2010 we are pleased that they chose Globe2 to help them move to newer, bigger premises with an expanded sales team and upgraded broadband provision.

Because our telecoms services can be tailored according to our clients needs we are able to grow with them and provide the appropriate level of service provision for their needs at any given time.

In this case we have been able to provide three broadband connections, one for data use and two for VoIP calls; each operator has their own direct dial number and calls coming into the general sales channel are routed to all available operators to ensure the quickest response to incoming sales enquiries.

The system comes with a centralised management console so that incoming and outgoing calls and voicemails can be monitored and call recording is mandatory to ensure no verbal contracts are missed. In addition call data can be exported for use in proprietory applications.

Continue reading »]]> Existing Globe2 clients Panorama Sports Marketing were fed up of having to type in long email addresses associated with their existing website www.panoramasportsmarketing.com each time they (or their clients) needed to send an email to anyone working at the sports marketing agency – so we  managed to find and register www.psm.uk.com for them and setup their email addresses so that they can access their emails from anywhere, either via a browser like in gmail, or downloaded to a smartphone or PC using our POP3 server.

If you want to have a professional email address instead of a virgin/yahoo/hotmail address or similar then let us know, it’s a small annual cost to give the right image for your company.

Continue reading »]]> For the third time in 14 months BT is increasing it’s landline costs. The increases, which take effect on the 3rd December, follow hot on the heels of increases in October 2010 and April this year.

Landline rental will be increasing by £8.40 per year, making the cost of renting a landline a steep £14.60. Call costs will also be increasing, with costs per minute up to 7.95p per minute and the call setup cost increasing to 13.1p.

Compare this with Globe2 and you can be saving £100′s a year.

Switch to save money

Want to switch but caught in a contract? There may still be a way out, we understand that if you notify BT within 10 days of a price rise you can leave without penalty (you may wish to check this with them).

Don’t delay, contact us today for a no-obligation quote on how we can save you money on your BT line.

Continue reading »]]> Moving a site to a new domain involves a number of steps to ensure continuity for visitors and search engines, but WordPress sites offer up additional challenges due to the way they are setup to work on a specific domain.

When the Homeworking Alliance outgrew their name and wanted to rebrand to the Homeworking and Small Business Alliance it involved moving their WordPress and Buddypress powered social network site from www.homeworkingalliance.co.uk to www.hsba.biz.

As well as multiple logins the site had multiple blogs with various contributors.

When we made the move we had to ensure that the new site was displaying correctly before directing visitors from the old domain to the new; the time between getting the new site up and running and the redirect in place had to be as short as possible to avoid new additions to the old site which would then be lost.

The result

We made the successful transfer and quickly put in place a permanent redirect, so any visitors typing in the old domain would be seemlessly transferred to the new domain without needing to do anything.  Because we were able to make the switch quickly there was no loss of data.

Contact us

If you are looking to transfer a website from one domain or host to another, whether it be WordPress or custom built, and you’d like guidance or help on how to do it and how to ensure no loss of search engine ranking as a result, please contact us

Continue reading »]]>