The Globe2 phones work on a similar prinicpal to Skype in that calls are routed over the Internet, but that is where the comparison ends. In our experience Skype is fine for personal use but not recommended for business use. Additionally Skype does not offer the same level of configurability of a non-Skype VOIP phone. …
Category Archive: Frequently Asked Questions
Frequently Asked Questions
Feb
06
Can I use a computer and a VOIP phone on the same connection?
It will ultimately depend upon your Internet connection. For ‘normal’ use it is possible to share a entry-level broadband connection between a computer and a phone. If the computer user starts to download videos or similarly high bandwidth media call quality may suffer. If you have mutliple phones and multiple computers the problem can be …
Feb
06
Can I use a VOIP phone on a dial up connection?
Using a VOIP phone over a dial-up connection is theoretically possible but it is liekly that call quality would suffer. We recommend a broadband connection for business usage.
Feb
06
Can I have multiple phones on the same Internet connection?
Yes, that is no problem. The main considerations when having multiple phones on the same connection are the Internet connection speed (the higher the number of users the higher the required connection speed) and the number of ports available on your router. Some phones, such as the Siemens Gigaset, allwo you to run multiple handsets …
Feb
06
Can I use my VOIP phone with a wi-fi connection?
Some VOIP phones operate as a roaming hand-held phone (such as the Siemens Gigaset) but ultimately all our VOIP phones require that you are able to plug the base station directly into the router. So, no, we cannot offer VOIP phones that operate on a wi-fi connection at this point.
Feb
06
Can I setup a Globe2 VOIP account from anywhere?
You can make and receive calls from anywhere where you have access to an Internet connection (and the router), so in principal yes. Depending on your location you may need to pay internationally which may have additional costs, please contact us for more information.
