The 3CX Phone App for Android phones allows users to make and receive calls via VoIP, this is a great way of reducing call charges if you are abroad and have access to the Internet via wi-fi. It also allows anyone with a VoIP account to divert incoming calls to their mobile at no cost. …
Category Archive: Business Telecoms
Dec
06
Scaleable solutions for UCR Consultants
Having provided VoIP telcoms to UCR consultants’ telesales team since July 2010 we are pleased that they chose Globe2 to help them move to newer, bigger premises with an expanded sales team and upgraded broadband provision. Because our telecoms services can be tailored according to our clients needs we are able to grow with them …
Aug
31
BT raises landline costs (again)
For the third time in 14 months BT is increasing it’s landline costs. The increases, which take effect on the 3rd December, follow hot on the heels of increases in October 2010 and April this year. Landline rental will be increasing by £8.40 per year, making the cost of renting a landline a steep £14.60. …
Jul
18
How can I easily record telephone conversations?
A call recording solution case study : NPM Solutions The client Never Pay More Solutions specialises in working with businesses to ensure they have the cheapest ultility contract available. The job spec A regulatory requirement of the market in which the client operates is that all conversations with customers are recorded and stored for six …
Jul
15
A startup telesales office : Impact Branding Agency
A startup telesales office case study: Impact Branding Agency The client The Impact Branding Agency is a specialised sports sponsorship and advertising agency. The job spec At the time of contact the Agency was a startup company and they needed everything sorting – telecoms, Internet and website. As an advertising agency they had a number …
Jul
15
Can I have one account for operators in multiple locations?
A unified telecommunications case study : Selfcateringhols The client Selfcateringhols is an established online portal handling bookings for holiday accommodation in the UK, Europe and further afield. The job spec With a global client and supplier base and a geographically diverse workforce the company was looking for the best way to handle incoming and outgoing calls …
Jul
15
How can I setup call forwarding easily?
A call forwarding case study : Workshacks The client Workshacks is a company specialising in the creation of wooden structures for the garden which can be suitably fitted out as an office or additional room for the house. Owner Guy Giffard-Tiney runs Workshacks from home and faced the same problem that many homeworkers face – …
Apr
26
Low cost international call destinations
Call the following countries for just £0.015 per minute, charged by the second with no setup charge: Argentina Australia Austria Belgium Canada Chile China Czech Republic Denmark Estonia Finland France Germany Greece Hong Kong Hungary Ireland Israel Italy Japan Luxembourg Malaysia Netherlands New Zealand Norway Poland Portugal Singapore South Korea Spain Sweden Switzerland Taiwan USA
Apr
08
Integrating SMS messages into your VoIP system
Did you know that you can send and receive SMS messages via your Globe2 account? Text messages sent to any registered Globe2 number will be forwarded on as an email. You can set a different email address for each telephone number registered, or the same address for all numbers. There is no cost to receive …
Oct
06
Groundwire Setup Guide
We’ve been really pleased with the functionality and quality of Groundwire once setup – but it’s a pain setting it up in the first place. The main issues we have are that the critical information you need to enter is on several different screens, but more importantly you have to back out of all of …
